Returns and Refunds

RETURN AND REFUND POLICY
Last Updated: 
Thank you for shopping at www.karisako.com
If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy. 
The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.karisako.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY
 All Items are eligible for return except the products that are: Final sale items
You are always required to ship back the items by following the shipping instructions:
Please email us at contact@karisako.com within 14 days of receiving, with your order number and ‘Return’ quoted in the subject line. Once we email to confirm your return, the goods must then be sent back to the address provided within 5 business days of the email confirmation (postage marked within 5 working days). If goods are returned in a re-saleable condition, you will be offered a full refund for the goods (minus the original postage cost). Money will be refunded back onto the original payment method, within 2 business days of receiving the return. (Please note this can take a further 3-4 business days to clear into your account as per usual banking timeframes)

if you have further questions, please do not hesitate to contact us at contact@karisako.com

REFUND POLICY
In order to be eligible for a refund, you have to return the product within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, please make sure these conditions are met:
Product must be returned in its original packaging
Product isn't used or damaged
Product must include original tags 

Exchange 
We do everything we can to make sure our customers do not receive a faulty item, however if this occurs, please email us as soon as you can at contact@karisako.com. We will ask that the faulty item is returned back to us and we will reimburse a reasonable return postage cost for economy postage. If possible you will receive an exchange, or a full refund onto your original payment method.